Category: Troubleshooting

Deployment of a OVF / OVA is stuck with Validating…

Issue At one customer I was deploying vRNI. For some reason, every time when I selected the ova file that I downloaded from VMware, it stayed stuck in the “Validating…” screen. This could take a long time and would eventually end up failing. Workaround In my case the problem seemed to be that I wasn’t …read more →

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vCF 3.x – SDDC Manager UI issue after upgrade to 3.8 – failed to poll or fetch info

Intro So I made a separate post here, that lists up all the different reasons why this issue could arise. However, the issue described here is more and less a known issue for the upgrade of the SDDC Manager from version 3.7.2. to version 3.8. This didn’t happen at our first site were the SDDC …read more →

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vCF 3.x – SDDC Manager fails to poll or fetch info within the webUI

Intro During the different upgrades of vCF, one issues came several times back within the SDDC Manager. Which is that the SDDC Manager is unable to show any kind of information or data within the web UI. General Reason for failing So there can be several different reasons and scenario’s why this is happening. However, …read more →

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vCF 3.x – vRealize Suite Lifecycle Manager Environment Page is Blank after Upgrade

Issue For my customer I upgraded the vRSLCM from version 1.2 to version 2.0 which is in the BOM of vCF 3.5. During the upgrade I had several issues, but we solved it. However, after a successful upgrade, the home Page with all the environments was blank. At first I was afraid that this was …read more →

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vCF 3.x – Upgrade Precheck fails at ESXi hosts

Problem Recap When starting a vCF upgrade, it is always wise to start the precheck. At one of our customers, the precheck failes quite often on the ESXi hosts. The most common reason for this was that the customer didn’t have a persistent scratch partition, and with that, also not a ”scratch/downloads” folder. Another reason …read more →

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vCF 3.x – Web GUI looks weird after RPM upgrade of SDDC-Manager-UI-app.service

Intro In one of my posts I explained that we had a problem with the upgrade of the SDDC Manager, especially with the SDDC-Manager-UI component. It once again failed and I needed to do an upgrade of the RPM manually. But what I noticed, was that when ever I upgraded the RPM of SDDC Manager …read more →

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vCF 3.x – vRSLCM 2.x upgrade fails after deployment

Intro At one of my customers, we had a problem that the vRealize Suite Lifecycle Manager (vRSLCM) didn’t want to upgrade. We already faced quite some problems with the vCF upgrades, so this one was a nice extra present. This happened when we were upgrading from vCF 3.0.1.1 towards 3.5. In this upgrade we had …read more →

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vCF 3.x – SDDC Manager Upgrade fails at SDDC-Manager-UI Component

Problem Recap At a customer we had an issue that came back every SDDC-Manager upgrade within the 3.x versions. The SDDC-Manager doesn’t seem to start the upgrade of the SDDC-Manager-UI.app service. In the logs there is almost nothing to find of why this isn’t starting. When looking really closely, we see that the RPM is …read more →

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vCF 3.x – No bundles available in the SDDC Manager

Problem Recap After a successful upgrade of the SDDC Manager to version 3.7.1, the UI of the SDDC Manager doesn’t show me any new bundles that can be downloaded. This issue is commonly known for version 3.7.1. and that is because the SDDC Manager needs 2 updates before it can continue with the other components. …read more →

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Troubleshooting: Cannot Add host “Authenticity of the host’s SSL certificate is not verified”.

Intro One of my customers wanted to change the hostname of the ESXi host. In this case, the ESXi hostname stayed the same, but it needed to become part of  a subdomain. Changing an ESXi hostname This can normally be easily done in the following way: Migrate VMs, offline VMs and templates of the host. …read more →

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